The AI Customer Service Revolution: How Small Businesses Can Build 24/7 Smart CS at Low Cost
For the solo entrepreneur and small business owner, customer service represents the most persistent operational bottleneck. You're answering the same questions at 11 PM that you answered at 11 AM. You're explaining your return policy for the hundredth time. You're fielding basic product inquiries when you should be developing strategy. This isn't just inconvenient—it's economically irrational.
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